Privacy Policy

This Privacy Policy outlines how we handle your personal information to protect your privacy.

At Moores Law & Dispute Resolution Practice (hereafter "Moores Law Practice"), we understand your concerns about the privacy of your personal information. We are committed to protecting your privacy. Because of this, we have established the following guidelines concerning the collection, use and security of information we collect from you. This Privacy Statement applies to http://www.mooreslawpractice.ca as well as the external client registration linked sites: www.directlaw.com and www.clientspace.com. This Privacy Statement discloses our information practices, pertaining to how we collect, use and store your personal information on our Site. “Personal Information”, refers to information which, can be used to identify an individual such as a name, or email.

Privacy Legislation

Since January 1, 2004, all Canadian organizations engaged in commercial activities are required to comply with the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and the Canadian Standards Association Model Code for the Protection of Personal Information incorporated by reference into PIPEDA. These obligations extend to lawyers and law firms.

In addition, an Act respecting the Protection of Personal Information in the Private Sector has been in force in Quebec since 1994 and sets out rules regarding the collection, use and disclosure of personal information within that province.

Lastly, as a professional services firm, we have professional and ethical obligations to keep confidential the information we receive in the context of a lawyer-client and agent-client relationship.

Personal Information

Personal information is defined in PIPEDA as information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization. In other words, it does not include the information that one expects to find on a business card.

As a visitor to our website, you do not have to submit any personal information in order to use this site. By visiting our website, you agree that we may collect and use information for the appropriate purposes in accordance with our Privacy Policy. If you do not agree with its terms, please do not access this site.

Changes to this Privacy Policy: We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. Your continued use of the Site following the posting of any changes to this Privacy Policy will mean you accept and agree to be bound by such changes.

Moores Law & Dispute Resolution Practice uses www.directlaw.com online portal which has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program does not cover information that may be collected through downloadable software. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding the privacy policy or practices of www.directlaw.com, please contact them at DirectLaw, Inc., 6231 PGA Blvd., Suite 104-170, Palm Beach Gardens, FL 33418. If you are not satisfied with their response you can contact TRUSTe here.

Information Collection and Use

Moores Law & Dispute Resolution Practice is the sole owner of the information collected on this website (http://www.mooreslawpractice.ca). We shall not sell, share, or rent this information to third parties for their promotional purpose, nor will we use your information in ways different from what is disclosed in this Statement. We collect information from our users at several different points as described below.

Usually, if you retain our firm, we assume that we have your implied consent to our collection and use of your personal information, however, at times we may ask for your express consent, either verbally or in writing. Generally, we collect your personal information directly from you at the start of or during the course of your retainer with our firm. Sometimes we may obtain information about you from other sources such as a government registry or other professionals who serve you.

Registration

In order to use some parts of the mooreslawpractice.ca site and the DirectLaw Sites, you may need to register. During registration a user is required to give their contact information (name, phone number, City, Province, Zip Code and email address). We may also collect sensitive information (if applicable); namely credit card number, name and billing zip code. This information is used to contact the user about the services on the Sites for which they have expressed interest, as well as to process payment for services procured.

We collect your name and email addresses for the purpose of sending you our EMAIL Newsletter. We use a third party agent to process the delivery of our newsletter. This third party agent is not authorized to use your information for any other purposes; promotional or otherwise.

Unfortunately, no data transmitted over the Internet can be guaranteed to be 100 per cent secure. As a result, we cannot assure the security of any information transmitted to us and you do so at your own risk.

Information Sharing

We will not disclose any of your personal information, except when we believe in good faith that the law requires it, or to protect the rights, or property of this law firm, mooreslawpractice.ca OR its lawyers and staff.

However, we reserve the right to release personal information to our service providers, law enforcement, or other government officials, or in response to a formal request in a civil action, court order or judicial proceeding, as we in our sole and absolute discretion, deems necessary or appropriate.

Moreover, in the event of a sale, merger, or acquisition of some, or all of www.mooreslawpractice.ca or this firm's assets, your personal information would likely be a part of the transferred assets. In such an event, we shall notify you via email of your choices as a user, on how your information is to be used henceforth.

We may also provide Aggregated Information to third parties. Such information will not include personal information of any customer or visitor.

We employ a third party agent to process credit card payments for purchases made on our site and on the DirectLaw Sites. Neither DirectLaw or this third party agent is authorized to use your personal information for any other purpose; promotional or otherwise.

When you register to use our wills, power of attorney or other online service via the DirectLaw portal, your personal information will be transferred outside of Canada for processing and storage; and your personal information will be subject to the laws of the USA jurisdiction; and the laws of the foreign jurisdiction may be different (and less protective) than those of Canada. Outsourced information processed or stored on DirectLaw's portal in the U.S. may be available to the U.S. government or its agencies under a lawful order made in that country, including under the "PATRIOT ACT".

Cookies

A cookie is a piece of data stored on the user’s hard drive by a web browser. It is used to determine if a user has visited the Site previously. Usage of a cookie is in no way linked to any personal information while on our Sites. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our Sites, the user would not have to log in a password more than once, thereby saving time while on our Sites. If a user rejects the cookie, they may still use our service. The only drawback to this is that the user will be limited in some areas of our Site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our Site. We use another company to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about visitors to our site.

Log Files

We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personal information.

The statistics program on our web server collects aggregate information on what pages consumers access, or visit which we use for internal review and to improve our content.

Safeguards

Mooreslawpractice.ca uses various safeguards to ensure that your personal information is protected against loss, theft, misuse, unauthorized access, disclosure, copying or alteration. These include: security of our physical premises; our professional obligations; security software and firewalls to prevent unauthorized computer access or "hacking"; and internal passwords that restrict access to our electronic files.

Access to your Personal Information

You have a right to challenge the accuracy and completeness of your personal information and to have it amended, as appropriate. You also have a right to request access to your personal information and receive an accounting of how that information has been used and disclosed, subject to certain exceptions prescribed by law. For example, if the requested information would reveal personal information about another individual, your request for access may be limited or denied. If your request for access is denied, mooreslawpractice.ca will notify you in writing of the reason for the denial.

If any complaint or inquiry is not handled to your complete satisfaction, you may contact:

Privacy Commissioner of Canada
112 Kent Street
Ottawa, Ontario
K1A 1H3

Telephone: 613.995.8210
Toll free: 1.800.282.1376.


Commission d'accès à l'information du Québec
480 St. Laurent
Suite 501
Montreal, Quebec
H2Y 3Y7

Telephone: 514.873.4196
Toll Free: 1.888.528.7741:

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. Any changes will be posted on our website at www.mooreslawpractice.ca/site/privacy-policy-and-terms-of-use/ and will be made available upon request through your contact at this firm. Please check from time to time to ensure you are aware of our current policy. This Privacy Policy is effective 22.8.2012.

Terms of Use

You must be a resident of, or authorized to do business in, the Province of Ontario in order to use the legal services offered by this web site, law firm and/or our DirectLaw portal links.

Accessing this page, and any interior pages, is a request for information. That notwithstanding, nothing on these pages, or on any pages linked to these pages, shall be construed as legal advice, nor shall anything on these pages by itself operate to create a solicitor-client relationship. A solicitor-client relationship cannot be created before the firm has accepted the representation. Acceptance cannot occur before the firm issues a retainer agreement and you have been notified in writing that you are a client of the law firm.

OUR AIMS

The service is intended to provide online legal services and interactive legal documents and forms to clients and a technology platform to enable the firm to deliver legal services online.

Website Terms of Use

All use of this website mooreslawpractice.ca is subject to the following Terms and Conditions. If you do not agree with these Terms and Conditions, please do not access or use this website. These terms may be changed by Moores Law Practice at any time without notice. Your use of the website constitutes your agreement to be bound by these terms: i.e. acceptance of the terms and conditions is deemed upon the use of this website

TERMS AND CONDITIONS

Disclaimers

The materials provided on this site are for information purposes only. These materials constitute general information relating to areas of law familiar to our firm lawyers. They do NOT constitute legal advice or other professional advice and you may not rely on the contents of this website as such.

The contents of the website do not necessarily represent the opinions of Moores Law Practice or its clients. If you require legal advice, you should retain competent legal counsel to advise you. If you would like to retain Moores Law Practice, please contact one of our lawyers, who will be pleased to discuss whether our firm can assist you. A solicitor-client relationship will arise between you and our firm only if we specifically agree to act for you. Until we specifically agree to act for you on a matter, you should not provide us with any confidential information or material.

None of our lawyers or this law firm are retained by you until you sign a written retainer agreement or receive an engagement letter from the firm.

LEGAL DOCUMENT SERVICE

Limitations on the Service

Using the registration link on mooreslawpractice.ca, you can download interactive legal forms powered by DirectLaw. You must be aware that the service on the DirectLaw sites is driven by a document assembly system into which standard legal documents have been inserted in an interactive format. When used the software will automatically produce a version of a document based on a standard text utilizing the information you have entered. It is however a computer system and while it is interactive, it does not have human like intelligence and does not have the capacity to think outside the pre-programmed information contained in it. Our lawyers will perform that function in checking the accuracy of your completed documents.

What you will be downloading from the DirectLaw sites and from our website is a legal product in the form of an 'intelligent' document which contains the 'know-how' of DirectLaw' expert legal drafters and our legal skill and knowledge. However, the legal document products provided are not a substitute for legal advice provided by a duly licensed attorney/solicitor. If you require the service of an attorney, please contact us.

While  mooreslawpractice.ca and DirectLaw have taken every care in ensuring the accuracy of the contents of the documents, due to the continuing changing nature of the legal systems as well as statute and common law the information contained in the documents will during the passage of time become outdated.

We/DirectLaw will use reasonable efforts to update Documents.

Title and Ownership; Terms of License

(a) No transfer of title. The websites and documents, and copies of documents downloaded by you are owned exclusively either by this Firm or by DirectLaw or EPOQ, US, INC., and are licensed to you as provided for in this Terms and Conditions of Use; Until you have paid in full for the documents, neither this Firm, DirectLaw or EPOQ, US, INC. shall transfer to you title to any tangible copy, or original, of the documents or any part of the Service.

(b) License: Upon registration for this site or the DirectLaw sites and payment of the document service fees, you are authorized to: (i) download our documents and DIRECTLAW documents and forms on behalf of yourself, but not on behalf of anyone else. You may not use the Service or the documents for any other purpose, other than for the purpose for which they intended or normally used. All rights to the documents and the Service are specifically reserved. Ownership and copyright in the questionnaires, documents and DirectLaw website service belong solely to DIRECTLAW. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, products or services obtained from this website.

Limitation of Liability in Respect of the Documents

This Firm, DIRECTLAW AND EPOQ, US, INC., has included within this agreement a disclaimer in respect of its liability in respect of the documents. Please read it carefully as the following are the terms upon which this Firm, DIRECTLAW AND EPOQ, US, INC. provides Documents to you.

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DISCLAIMER RELATING TO THE DOCUMENTS

PLEASE READ THIS IMPORTANT NOTICE WHICH AFFECTS YOUR RIGHTS.

IF YOU USE ANY DOCUMENT IN THE SERVICE, IT WILL BE ON THE TERMS WHICH ARE STATED IN THIS DISCLAIMER.

DOCUMENTS AVAILABLE ON THE SERVICE HAVE BEEN PREPARED BY EITHER THIS FIRM OR BY DIRECTLAW OR EPOQ, US, INC. WHILE THIS FIRM, DIRECTLAW OR EPOQ, US, INC. HAS USED REASONABLE CARE IN PREPARING THE DOCUMENTS, IN THE MAJORITY OF CASES THEY WILL HAVE TO BE TAILORED TO SUIT YOUR PARTICULAR CIRCUMSTANCES. THEREFORE THE BASIS ON WHICH YOU PURCHASE OR MAKE USE OF ANY DOCUMENT IS THAT THE DOCUMENT IS SUITABLE TO BE USED BY YOU IN CONJUNCTION WITH PROPER ADVICE AS TO ITS APPLICATION AND ADAPTATION FOR YOUR PARTICULAR REQUIREMENTS. THE DOCUMENTS ARE NOT MADE AVAILABLE TO YOU ON ANY OTHER BASIS. PLEASE NOTE ALSO THAT THE DOCUMENTS HAVE BEEN PREPARED IN LIGHT OF THE LAWS OF A PARTICULAR PROVINCE AS SET FORTH IN THE DOCUMENT (I.E. ONTARIO), AND THEY WILL NOT BE SUITABLE IN OTHER PROVINCES OR OVERSEAS. YOU SHOULD NOT USE THEM IF ANY PERSON WHO IS TO SIGN THE DOCUMENT OR THE PROPERTY WHICH THE DOCUMENT DEALS WITH IS OUTSIDE THE PROVINCE WHERE YOU LIVE OR INTEND TO USE THE DOCUMENT.

THIS FIRM, DIRECTLAW OR EPOQ, US, INC. WILL NOT HAVE ANY RESPONSIBILITY AT ALL FOR ANY ALTERATIONS THAT MAY BE MADE TO ANY DOCUMENT AFTER YOU HAVE DOWNLOADED OR ACCESSED. PLEASE NOTE ALSO THAT ANY RESPONSIBILITY THAT DIRECTLAW OR EPOQ, US, INC. MAY HAVE TO YOU WILL NOT EXTEND TO ANY OF THE FOLLOWING:

LOSS OR DAMAGE WHICH WE CANNOT REASONABLY FORESEE MAY HAPPEN; OR, LOSS OR DAMAGE WHICH CONSISTS OF OR INCLUDES ANY WASTED EXPENDITURE, INDIRECT LOSS, LOSS OF PROFITS OR ANTICIPATED PROFITS OR GAINS OF ANY DESCRIPTION OR LOSS OF BUSINESS.

IF A COURT OR ANY OTHER BODY HAVING THE POWER TO RULE ON DISPUTES DECIDES THAT ANY PART OF THIS DISCLAIMER IS NOT REASONABLE OR CANNOT BE ENFORCED FOR ANY REASON, THIS WILL NOT AFFECT THE VALIDITY OF THE OTHER PARTS OF THIS DISCLAIMER WHICH WILL CONTINUE TO BE IN FULL FORCE AND EFFECT.

NEITHER THIS FIRM NOR DIRECTLAW IS RESPONSIBLE FOR ANY CLIENT DATA THAT YOU MAY BE INSERTED INTO A QUESTIONNAIRE DURING YOUR COMPLETION OF THE QUESTIONNAIRE.

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Complaints

This firm is dedicated to providing you with quality products. However in the unlikely event you should have any complaint with regard to the running of the Service or any of the products purchased from us or DIRECTLAW, INC. please contact us. We will endeavor to investigate your complaint and respond to you as quickly as possible and usually within 1 day of the timed receipt of your e-mail.

Copyright and Trademark Notices

All contents of this website are copyright: © Moores Law & Dispute Resolution Practice, 2012. No part of the site may be reproduced in any form whether electronically or otherwise without our prior consent, other than temporarily in the course of using the Service or to keep a record of a transaction entered into using the Service.